One Time Password (OTP) - Deutsche Bank (2024)

Safe Banking

One Time Password (OTP)

One Time Password (OTP) is an additional second factor authentication for financial and sensitive transactions performed on db OnlineBanking. OTP is a six-digit numerical code sent in real time as SMS to your registered mobile number while performing the transaction.

OTP is mandatory for authorizing the following transactions:

  • Registration of beneficiary bank accounts of other banks
  • Bill payments
  • db DirectDebit (e-commerce)
  • db QuickPay
  • NEFT/RTGS (for transaction value INR 10,000 and above)
  • Funds transfer to other Deutsche Bank Accounts
  • Mobile / e-mail ID change
  • Alert profile change
  • Demand draft issuance

If you receive an OTP without initiating any transaction online, please call Phone Banking immediately to disable your db OnlineBanking access till the matter is investigated and resolved. If the OTP is incorrect, the transaction will be declined.

For corporate customers, the inputter of the transaction will receive an OTP on his registered mobile number.

Please ensure that your mobile number is updated with us to be able to receive your OTP and transact online.

There are multiple ways you can update your contact details with the Bank:

  • Click here to download the form, fill it, sign it and send it to

Customer Care

Deutsche Bank AG

PO Box 9095

Mumbai - 400063

  • Call our 24x7 phone banking team on 18602666601#
  • Login to db OnlineBanking to update your contact details provided mobile number is correctly updated (to receive OTP).
  • Walk in to your nearest Deutsche Bank Branch. Click here to locate our branches.


#Customers outside India need to dial +91 22 6601 6601. Customers in Mumbai can also call at +91 22 6601 6601. Call charges apply.

One Time Password (OTP)  - Deutsche Bank (2024)

FAQs

How many times can I use my OTP? ›

One-time password (OTP) systems provide a mechanism for logging on to a network or service using a unique password that can only be used once, as the name suggests.

How do I unlock my Deutsche Bank transaction password? ›

You could also call our Phone Banking team at 1860 266 6601# and our Phone Banking team would take your request and arrange to send your passwords.

How can I get one-time OTP code? ›

To get an OTP code, a user typically needs to enter their phone number or email address when prompted by the service they are trying to access. The service will then generate a code and send it to the user's device. Depending on the service, the code may be sent via SMS, email, or even an in-app notification.

What are the disadvantages of one-time password? ›

Disadvantages of One-Time Passwords

A user may also be unable to access the OTP. Some emailed OTPs may be delayed or end up in a Spam folder. If a user loses a physical token, they've lost access to their OTP.

Can you use OTP more than once? ›

Furthermore, OTPs can only be used on a single occasion. Once expired, they're useless, and the same OTP cannot be used to log in more than once even within its usable time window: this is known as “non-replay”.

What is the time limit for 6 digit OTP? ›

This shows that the 6-digit OTP system provides 120 times higher security than a 4-digit OTP system. The maximum time-out period observed for the 6-digit OTP generation system was 15 minutes i.e. the OTP has to be reset within 15 minutes before it can become susceptible to brute force attack.

What is transaction password in Deutsche Bank? ›

Deutsche Bank. Please select your Transaction Password keeping in mind the guidelines given below: The Passwords are case sensitive i.e. Upper Case e.g. PASSWORD123 is differentiated from Lower Case e.g. password123. Your Password should be alphanumeric i.e. should contain both digits and alphabets.

How can I reset my Deutsche Bank transaction password online? ›

In case you forget your password, please call our Phone Banking team at 1860 266 6601# and request for issuance of new password(s).

Does Deutsche Bank open blocked account? ›

Deutsche Bank No Longer Offers Blocked Account Services - How Students Can Benefit from Expatrio. If you're a student planning to study in Germany, you'll know the necessary formalities for Blocked Accounts. A Blocked Account is a must-have, and...

Can I receive OTP via email? ›

The Email OTP method enables you to authenticate using the one-time password (OTP) that is sent to the registered email address. When you try to authenticate on any device, the server sends an email to the registered email address with the OTP. You can use this OTP for single authentication within a short time frame.

What is a one-time OTP number? ›

A one-time password (OTP) is an automatically generated numeric or alphanumeric string of characters that authenticates a user for a single transaction or login session. An OTP is more secure than a static password, especially a user-created password, which can be weak and reused across multiple accounts.

Why is my OTP not working? ›

Low signals can lead to OTPs not reaching you. To solve this, enable aeroplane mode, restart your phone, then turn off aeroplane mode. Request a new OTP, and this time, it should come through. If you're facing issues like "No SIM card" or missing LTE and VOLTE signals, it could affect OTP reception.

How long does a one-time password last? ›

A one-time password (OTP), also known as a one-time PIN, one-time authorization code (OTAC) or dynamic password, is a password that is valid for only one login session or transaction, on a computer system or other digital device.

How secure is 1Password? ›

Your 1Password data is end-to-end encrypted to keep it safe at rest and in transit. Our security recipe starts with AES 256-bit encryption, and we use multiple techniques to make sure only you have access to your information.

How long does it take for one-time password to expire? ›

For increased security, we recommend an expiration time of 3-5 minutes. A shorter expiration time limits how long a malicious actor has to attempt an attack (such as a dictionary or brute force attack) on the code or link.

Can OTP be used again? ›

OTP is a password that can only be used once and is usually delivered to a user through an SMS-based text message. OTP is a form of two-factor authentication.

How long does OTP number last? ›

Typically, an OTP is valid for a short period of time, usually between 1 to 10 minutes. This ensures that even if an attacker intercepts the OTP, they have a limited time window to use it before it expires and becomes invalid.

How long does OTP code last? ›

Each OTP is valid for 10 minutes or one successful usage whichever is earlier.

Why does OTP expire? ›

Expired:

Denotes that the OTP has expired and is no longer valid for verification. OTPs usually have a predefined lifespan (e.g., five minutes), and if the verification process exceeds this timeframe, the OTP automatically expires.

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