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Your health matters. We'll make sure that you and your loved ones get the treatment they need, whenever they need it.

Medical - Explore our SHIFA medical insurance plans
Being ‘Your Reliable Insurer’, we believe in bringing you a suite of world-class medical insurance products that offer comprehensive local and international coverage, value-added services and market-leading customer service – all in an easy, straightforward tier-based selection system. From Hospitalisations to Medical Evacuations, we’ll make sure you are covered wherever and whenever you need it.
Platinum
The Platinum plan is an exclusive health insurance plan designed for members who do not like to compromise on benefits. This plan offers worldwide coverage for inpatient and outpatient services. Routine dental care and major dental care can be selected. Vision care is also offered as an option that can be selected if required
Gold
The Gold plan offers comprehensive coverage for inpatient and outpatient services worldwide, excluding USA and Canada. This health insurance plan has the largest range of options to select what suits the member the most. Routine dental care and major dental care can be selected. Vision care is also offered as an option that can be selected if required.
Silver
The Silver plan is a decently designed and reasonably priced plan. The coverage is available internationally for inpatient and outpatient services excluding USA, Canada, and Europe. The plan offers a range of options to select what suits you most. The plan also has the flexibility to opt for routine dental cover for groups
Medical Insurance Plans
SHIFA Individual Medical Insurance Plans
Summary of Benefits
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Annual Limit | AED 250,000 | AED 500,000 | AED 2,000,000 | AED 5,000,000 | |
Geographical Limit | UAE Only | Worldwide Excluding USA, Canada & Europe | Worldwide Excluding USA & Canada | Worldwide | |
Accommodation | Semi-private | Private | Private | Standard Suite | |
Maternity Outside Network and Overseas | AED 15,000 | AED 30,000 | AED 50,000 | ||
Medical Consultation Co-insurance | AED 30 or AED 50 | AED 30 or AED 50 | AED 30 or AED 50 | Nil Deductible | |
Pharmaceutical Co-insurance | Nil or 20% | Nil or 20% | Nil or 10% or 20% | Nil Co- insurance | |
Outside The Network (In and Outside the UAE) Co-insurance | 20% | 20% | Nil Co- insurance | ||
Medical Appliances | AED 5,000 | AED 25,000 | AED 50,000 | ||
Kidney Dialysis | AED 15,000 | AED 50,000 | AED 100,000 | ||
Vaccination (Child) | Covered as per MOH schedule | Covered as per MOH schedule | At actual | At actual | |
Organ Transplant | At actual | ||||
Second Medical Opinion | |||||
Alternative Medicine | AED 1,500 | AED 7,500 | AED 15,000 | ||
Routine Health Checkup Annual Screening | AED 750 | AED 750 | AED 1,000 | AED 2,500 | |
Diabetic Consumables | AED 3,500 | AED 7,500 | |||
Psychiatry Treatments Psychological Counselling | AED 1,500 | AED 10,000 | AED 30,000 | ||
Cash Benefit | AED 100 (10 nights) | AED 250 (15 nights) | AED 500 (15 nights) | ||
Overseas Direct Billing | This feature will be available only under “Shifa” medical product in coordination with MSH International Network | This feature will be available only under “Shifa” medical product in coordination with MSH International Network | This feature will be available only under “Shifa” medical product in coordination with MSH International Network | ||
Vision Care (Optional) | AED 750 | AED 1,000 | |||
Dental Care (Optional) | ROUTINE | AED 1,500, 20% Co-payment will apply | AED 5,000, 20% Co-payment will apply | AED 7,000, 20% Co-payment will apply | |
Major | AED 5,000, 50% Co-payment will apply | AED 7,000, 20% Co-payment will apply | |||
Explore our EBP medical insurance plans
Basic
Covering all your adequate medical needs. ADNIC’s Basic medical insurance plan covers most of the medical services provided as an outpatient as well as an inpatient, including the expenses incurred in diagnosis, medical treatment, medicines, child vaccination, pregnancy and maternity in one of the finest medical service providers in the country. That’s not all, ADNIC’s Basic Plan also comes with several value added benefits like the Global Emergency Services Package that can assist you when you are away from home or abroad.
Individual EBP medical plan
Individual EBP medical plan
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Area of cover | Emirates of Dubai and Northern Emirates Emergency extension to UAE | ||
Yearly Maximum per insured member | AED 150,000 | ||
Eligibility of Cover | • Employees drawing salary less than AED 4,000/- • Employees holding valid Dubai Visas / Northern Emirate, excluding Abu Dhabi & Al Ain. | ||
Network | Inpatient: E-Care Standard Hospitals Outpatient: E-Care Standard Clinics | ||
Level of cover / reimbursement | No Benefit outside the applicable network except for emergencies within United Arab Emirates | ||
In-patient and Day care Treatment | In-patient and Day care treatment | In-patient treatment at authorized hospitals. 20% coinsurance payable by the insured with a cap of AED 500 payable per encounter; and an annual aggregate cap of AED 1,000. Above these caps the insurer will cover 100% of the treatment. Tests, diagnosis, treatments and surgeries in hospitals for non-urgent medical cases (Prior approval required from the insurance company). Emergency treatment - Approval required from the insurance company within 24 hours of admission to the authorized hospital. | |
Daily Room and Board | In-patient services will be received in rooms of two or more beds. Prior approval required from the insurance company. | ||
medical - Have you got family or friends visiting you in the U.A.E soon?
View Benefits
“HALA is Arabic for “Welcome” and one of our insurance policies that we created specifically for your visitors coming to the UAE. The policy is designed to cover any visitor’s health insurance worries and can be purchased before departure from any worldwide country.
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HALA - UAE Visitor. Travel Health Insurance Policies
HALA Policy- Summary of Benefits | |
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Eligibility | Visitors with “Visit Visa” in UAE |
Benefits | Emergency Medical Condition Inpatient Only |
Limit per person | AED 150,000/- |
Territorial Limit | UAE |
Pre-existing and/or Chronic Medical Conditions | Acute exacerbation of pre-existing chronic medical conditions will be covered for treatment of life threatening case only, whether emergency room or hospital) |
In-Patient & Day Care Treatment | Covered |
Treatment out of Network | Covered for Life-threatening emergency Conditions |
Repatriation of Mortal Remains to the country of Origin | up to AED 15,000 |
Condition | The policy needs to be purchased before arriving to the UAE and shall not be deemed valid if the person has already reached the country |
medical - our hospital and pharmacy network
We have over 3000 medical providers in our network spanning across the UAE and beyond.
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medical - Our promise to you
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Health is wealth
All our policies are tailored to your medical needs to keep you happy and healthy.
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Best diagnosis and treatment
Our large network will give you quick access to the best medical professionals.
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Global Emergency
We cover your medical emergencies while traveling
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Worldwide Coverage
We partnered with MSH International, a world leader for healthcare administration.
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home - Part of ADNIC family
Track your medical Claims
Update your medical policy
Update your Emirates ID
Submit a claim
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| Color Coded Product - Sales Brochure | Download |
| Medical Guidebook | Download |
| Shifa Individual Plan - Leaflet | Download |
| Individual Medical Insurance Application Form | Download |
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What documents do I need to submit for a medical claim reimbursement?
You can access the reimbursement claim form for health and medical insurance on our website www.adnic.ae, where you’ll also find instructions on how to submit reimbursement claims.
How long does it take to process a medical claim?
Health & Medical insurance claims less than AED 2,500 are processed within 7 working days. Claims more than AED 2,500 are processed within 14 working days from the date of submission.
Who do I contact if I need to follow up on my medical claim, or if there are any discrepancies in the settlement?
To get in touch with us about your medical insurance claim once you have submitted it, either call 8008040, or you can send in your queries to medicalclaims@adnic.ae.
home - Testimonials
We are very happy with the excellent services provided by ADNIC and appreciate their expertise in understanding our specific insurance requirements. Must say that Really a ‘Reliable’ Insurer!
B C Naujad, Al Mansouri Specialized Engineering | Abu Dhabi, UAE
ADNIC has been serving our insurance needs for the last several years and we find them to be extremely professional and service oriented. Based on our Experience we highly recommend their service.
Ebby Abraham, Emirates Palace | Abu Dhabi, UAE
ADNIC is a trustworthy partner who takes a keen interest in the success of their customers. Some of their most compelling qualities are their ability to adapt to dynamic market changes, speed of responsiveness and analytically understanding client’s bespoke requirements. As we are one of the leading mobility organizations in the UAE, we rely heavily on ADNIC to provide a superior service and we trust they will continue to do so for many years to come.
Richard Sikkel, CEO Massar Solutions | Abu Dhabi, UAE